Pairfold support
Write to support@kayabyte.dev. We answer within two working days. Please include your macOS version and, if a run went wrong, the log (in Pairfold open the pair, History, Export Log).
Getting started
- Click New Pair and choose the first and the second folder.
- Choose Mirror (the second folder follows the first) or Two-way.
- Click Check and Preview, read the list, then click Sync.
Schedules and runs when a drive is connected
In the pair’s Settings, choose how often it runs or turn on “Run when a disk or share is connected”. Pairfold must be open in the menu bar for this. To keep it going after a restart, turn on “Open Pairfold at login” in Pairfold’s Settings. You can switch it off there or in System Settings, General, Login Items.
Where is the archive?
By default in a hidden folder named .pairfold-archive on each disk, one dated folder per run. In the pair’s Settings you can choose another folder, and History has a button to show the archive in Finder.
“Disk not connected” or “A different disk is at the folder’s place”
Pairfold checks that both folders are the ones you chose before every run. Connect the drive or mount the share and click Check Again. If you really replaced the folder or the disk, Pairfold offers “Use This Folder” or “Choose Again”.
Files left alone
The preview lists items it will not touch and why: changed since the preview, only in iCloud, too large for FAT32, a name the disk cannot store, or a conflict you did not decide.
Refunds and purchases
Pairfold is sold by Apple. Refunds and purchase problems go through reportaproblem.apple.com.