Upsharp support

Write to support@kayabyte.dev. We answer within two working days. Please include your macOS version and the image type and size.

Getting started

  1. Drop an image, several images or a folder on the window, or choose Open Images.
  2. Pick a model and a scale, then press Upscale.
  3. For one image Upsharp asks where to save, starting in the folder of the original.

Where do batch results go?

Drop a folder and results go into a folder named Upscaled inside it. For several loose images you choose one folder once, and Upsharp remembers it. Originals are never changed.

“Too large for this scale”

A result can be up to 200 megapixels and 32768 pixels on a side. Upsharp tells you the largest scale that fits.

Why is 8x slow?

8x runs two passes. Use Fast for a quick look, then Best for the final result. Low Power Mode also slows it down.

The text in my screenshot is still unreadable

Upsharp adds plausible detail to photos, art and old scans. It cannot recover small text that is already unreadable.

Licence

Choose Upsharp, Enter Licence Key. One key works on 2 of your Macs; use Remove Licence from This Mac to free a slot. Lost the key? Write to us from the email you bought with.

Refunds

Write to us within 30 days of buying and we refund you. See the refund policy.

Mac, macOS, Finder and Mac App Store are trademarks of Apple Inc. Upsharp is made by Kayabyte and is not affiliated with or endorsed by Apple Inc.