On-Call Pay: Standby Hours & Payroll Reports for JSM
On-call hours and standby pay per person from Jira Service Management on-call schedules, ready for payroll.
- Recorded on-call time. Reads the final timeline of your schedules, with overrides, so the report shows who actually was on call.
- Your pay rules. One hourly standby rate for office hours, outside office hours, weekends and public holidays.
- Your calendar. Your time zone, working days, office hours and your country’s public holidays. Daylight saving changes are counted as they happened.
- Paid once. Someone on call in two schedules at the same time is paid once for that time.
- For payroll. Hours and pay per person, and a CSV to copy into your payroll system.
- Monthly snapshots. On the 1st, last month’s report is saved, so payroll always sees the same numbers.
- On-call roster. Who is in each rotation and who is on call right now.
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Guides
- How to calculate on-call pay from Jira Service Management schedules
- Opsgenie to Jira Service Management: on-call pay reports
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