Privacy policy: Community Forum & Q&A

Last updated: 7 November 2026

This policy explains what data the Wix app “Community Forum & Q&A” (the app), published by Kayabyte, the trading name of Caner Kaya, Stasjonsveien 64, 0771 Oslo, Norway (we, us), processes when it is installed on a Wix site. It adds to the privacy policy for Kayabyte apps for Wix, which also applies.

What the app does

The app adds a forum and Q&A board to the site. Visitors and members read threads, start threads and reply. In the site’s dashboard, the site owner sets up the forum, moderates posts and manages categories, settings and the plan.

Roles

The site owner is the controller for the data in their Wix site, including what members and guests post. Kayabyte acts as a processor that handles the data only to run the forum. Wix.com Ltd. hosts the site, the app’s backend and the app’s data.

The forum in the visitor’s browser

The forum widget runs in the visitor’s browser and talks to the app’s backend, which Wix hosts. We use no cookies of our own and no analytics, advertising or tracking services. The widget’s code is served by Wix with the app.

Data the app stores for the site owner

Stored in the app’s data collections in the site’s own Wix CMS: - Threads, replies and categories (public): titles, post text, display names, dates and the status of each post. Members’ posts carry the member’s display name. Guests’ posts carry the name they type. These collections can be read by anyone, because they appear on the site’s public pages. Posts that wait for approval or are hidden are kept out of what visitors can read. - Guest emails and followers (private): the email a guest types when posting, and who follows which thread. These can be read only by the site owner’s dashboard and the app’s backend, never by visitors. - Settings, moderation log, bans and plan information (private): the forum’s settings, a log of moderation actions, banned members, and the site’s plan, read from Wix, to switch Pro settings on or off.

Please do not post personal data in public threads that you would not want shown on the site.

Reply emails

Emails about new replies and posts waiting for approval are sent by Wix Automations, using the follower’s email or the member’s email. We do not send them ourselves.

Retention and deletion

• Threads, replies, categories and settings are kept while the app is installed, unless the site owner deletes them.
• Site owners can delete a thread or reply at any time in the dashboard.
• Site owners can delete all forum data (threads, replies, categories, guest emails, followers and settings) at any time with Delete app data in the app. This also switches the forum off.
• Removing the app stops the forum at once. Wix can keep app data with the site after the app is removed (a reinstall then finds the old data), so delete it in the app first if you want it gone.
• Site owners can also ask for deletion at support@kayabyte.dev.
• We also keep a small install record for our own install counts: the site’s ID, when the app was installed or removed, and plan changes. It holds no names, emails or forum content.

Security

All traffic uses HTTPS. Every request to the app’s backend is checked with Wix, and each site can read and write only its own data. Visitors write only through the app’s backend, which checks the rules set by the site owner.

Logs

Technical log lines (the app instance ID, the request path, the outcome and error codes) are written when the forum or the dashboard calls the backend. They contain no post text or emails. Install, removal and plan events that Wix sends the app, with the app instance ID, are also copied to Kayabyte’s private usage statistics.

Plans and payments

Paid plans are handled by Wix. We never receive card details.

Cookies, tracking and third parties

The app sets no cookies of its own and uses no third-party trackers. We do not sell data. No data is shared with third parties other than Wix, as described above.

Your rights

For questions about this policy, or to exercise your rights under the GDPR, contact support@kayabyte.dev. People whose posts are on a site should first contact the site owner, who is the controller.

Changes

We will update this page if the app’s data handling changes. The date at the top shows the latest version.