Privacy policy: Cleaning Quote & Booking

Last updated: 23 October 2026

This policy explains what data the Wix app “Cleaning Quote & Booking” (the app), published by Kayabyte, the trading name of Caner Kaya, Stasjonsveien 64, 0771 Oslo, Norway (we, us), processes when it is installed on a Wix site. It adds to the privacy policy for Kayabyte apps for Wix, which also applies.

What the app does

The app lets a site owner (a home cleaning or maid service) give customers an instant price and take bookings for arrival windows through a booking widget on their site. Customers pay through the site’s Wix checkout.

Roles

The site owner is the controller for their customers’ data. Kayabyte acts as a processor that handles the data only to run the bookings the site owner offers. Wix.com Ltd. hosts the site, its checkout and its orders. Cloudflare, Inc. hosts the app’s booking service and its database and is a sub-processor.

Data the app stores

• Services and settings the site owner enters: names, descriptions, prices, durations, extras, postcodes served, arrival windows, crew names and booking rules.
• Bookings and recurring series: the date and arrival window, the home details and chosen extras, the customer’s name, email address, phone number, street address, town and postcode, access notes (for example where a key is kept), pets at home and a message; the price, deposit, balance, payment status and Wix order number; the assigned crew and a private note the site owner may add.
• The site’s name, currency and time zone, read from Wix.
• Visitor keys: one-way keyed hashes of the visitor’s network address and of the anonymous visitor ID Wix gives the browser. They are used only to limit how many unpaid bookings one visitor can hold at a time and how many requests one visitor can make. They can’t be turned back into the address or ID.

Data the app does not handle

Payments go through the site’s Wix checkout. We never receive card or bank details. The booking widget shows visitors only which arrival windows are free, never who booked. The site owner’s calendar links show the job, street address and postcode, but never access notes, phone numbers or email addresses.

Logs

The booking service writes technical log lines (the app instance ID, the request path, the outcome and, for errors, a short message). Logs contain no names, contact details or addresses and are kept by Cloudflare for a short time.

Retention and deletion

• Checkouts that were never paid are deleted 30 days after they lapse.
• Customer details, access notes and private notes on past jobs are erased two years after the job, and on ended series two years after they ended. The dates and amounts stay, so the site owner keeps a record.
• The site owner can erase one customer’s details at any time from the dashboard.
• When the app is removed from a site, the site is disabled right away and its data is kept for 30 days, so reinstalling within that time restores everything. After 30 days all of that site’s data is deleted. Site owners can ask for earlier deletion at support@kayabyte.dev.

Cookies, tracking and third parties

The app sets no cookies on the site and uses no analytics, advertising or tracking services. The widget may remember the postcode a visitor checked in their own browser so they don’t have to enter it again. Data is shared only with Wix and Cloudflare, as described above.

Your rights

Customers should contact the site owner about their booking data. For questions about this policy, or to exercise rights under the GDPR, contact support@kayabyte.dev.

Changes

We will update this page if the app’s data handling changes. The date at the top shows the latest version.