Privacy policy: Pet Boarding

Last updated: 21 October 2026

This policy explains what data the Wix app “Pet Boarding” (the app), published by Kayabyte, the trading name of Caner Kaya, Stasjonsveien 64, 0771 Oslo, Norway (we, us), processes when it is installed on a Wix site. It adds to the privacy policy for Kayabyte apps for Wix, which also applies.

What the app does

The app lets a site owner (a kennel, cattery or daycare) take bookings for pets through a booking widget on their site. Pet owners choose dates and pay through the site’s Wix checkout.

Roles

The site owner is the controller for their customers’ data. Kayabyte acts as a processor that handles the data only to run the bookings the site owner offers. Wix.com Ltd. hosts the site, its checkout and its orders. Cloudflare, Inc. hosts the app’s booking service and its database and is a sub-processor.

Data the app stores

• Services and settings the site owner enters: names, descriptions, photo links, spaces, prices, dates and booking rules.
• Bookings: dates and times, the pet owner’s name, email address and phone number, and optionally an emergency contact, their vet and a message; for each pet its name, kind, size, breed, age and care notes; the price, deposit and balance, the booking status and the Wix order number; a private note the site owner may add.
• Vaccination records the pet owner or site owner uploads (PDF or photo, up to 5 MB each). They are stored in the app’s database and are only served to the site’s own dashboard.
• The site’s name, address, currency and time zone, read from Wix.
• Visitor keys: one-way keyed hashes of the visitor’s network address and of the anonymous visitor ID Wix gives the browser. They are used only to let one visitor hold one unpaid booking at a time and to limit how many bookings and uploads one visitor can start per hour. They can’t be turned back into the address or ID.

Data the app does not handle

Payments go through the site’s Wix checkout. We never receive card or bank details. The booking widget shows visitors only how many spaces are free, never who booked.

Logs

The booking service writes technical log lines (the app instance ID, the request path, the outcome and, for errors, a short message). Logs contain no names, contact details or pet details and are kept by Cloudflare for a short time.

Retention and deletion

• Uploads that never became part of a booking are deleted after a day.
• Checkouts that were never paid are deleted, with their uploads, 30 days after they lapse.
• Owner and pet details, notes and vaccination records on past bookings are erased two years after the booking’s last day. The dates and amounts stay, so the site owner keeps a record.
• When the app is removed from a site, the site is disabled right away and its data is kept for 30 days, so reinstalling within that time restores everything. After 30 days all of that site’s data is deleted. Site owners can ask for earlier deletion, or deletion of one customer’s data, at support@kayabyte.dev.

Cookies, tracking and third parties

The app sets no cookies on the site and uses no analytics, advertising or tracking services. Data is shared only with Wix and Cloudflare, as described above.

Your rights

Pet owners should contact the site owner about their booking data. For questions about this policy, or to exercise rights under the GDPR, contact support@kayabyte.dev.

Changes

We will update this page if the app’s data handling changes. The date at the top shows the latest version.