Inventory Sync for Zettle
Inventory Sync for Zettle is a Wix app that keeps stock in sync between your Zettle POS (being renamed PayPal Point of Sale) and your Wix store, in both directions. A sale in the Zettle Go app usually lowers the online stock within seconds, and an online order lowers the Zettle count. Pro also copies prices and creates products on either side when both use the same currency. It works with a free Zettle account, for merchants in the markets Zettle’s API supports. There is a Free plan for up to 25 linked items; Pro costs $14.99 a month, or $12.49 a month billed yearly, with a 14-day free trial. The app is coming to the Wix App Market.
- Status: coming to the Wix App Market. This page describes the app as built; it cannot be installed until Wix has reviewed and listed it.
- Privacy policy
- Terms of service
- Guide: How to sync Zettle inventory with your Wix store
- Guide: Zettle online store: how to sell online with Wix
- Guide: Zettle and Wix sync options compared
- Support: support@kayabyte.dev
Made by Kayabyte. Not affiliated with or endorsed by PayPal or Zettle.
In short
- What it does: keeps one stock count for the products you sell both with Zettle and in your Wix Stores shop. A Zettle sale usually reaches Wix within seconds, a Wix order or stock change is written to Zettle, and a safety check every 15 minutes repairs anything that was missed.
- What it needs: a Wix site with Wix Stores, and a Zettle account in a market where Zettle’s API is available: the United Kingdom, Sweden, Norway, Denmark, Finland, Germany, the Netherlands, France, Spain, Italy and Mexico. A free Zettle account is enough; no paid Zettle add-on is needed. Products you want to sync need stock tracking on in Zettle, and the same SKU on both sides makes linking automatic.
- What it does not do: it does not copy orders, receipts, payments or customers, and it never sees card data. It counts whole units only, and it uses the stock of Zettle’s default store inventory (no location picker).
- Price: Free for up to 25 linked items (variants). Pro is $14.99 a month, or $12.49 a month billed yearly, with a 14-day free trial: all your items (up to 10,000 variants), price sync, import Zettle products into Wix, and create Wix products in Zettle.
How the sync works
- Both directions. A sale of 2 in the Zettle Go app takes 2 off the Wix stock, and a Wix order of 1 takes 1 off the Zettle count.
- Changes, not copies of the whole number. Zettle takes stock changes as movements: a sale moves items from the store to “sold”, a restock moves them in from “supplier”, and a correction moves them to “bin”. The app writes Wix orders, restocks and corrections to Zettle the same way, so Zettle’s own stock history shows them, and a Zettle sale at the same moment as a Wix order is counted as well. After each write the app reads the Zettle count again to check it.
- Usually within seconds. Zettle notifies the app about every stock change, and so does Wix.
- Wix changes re-read every 2 minutes. In case a Wix change notification is late or missing, the app also reads the Wix stock items that changed recently, every 2 minutes. So a web order reaches Zettle within about 2 minutes even then.
- A safety check every 15 minutes. The app compares both sides for all linked items and copies any change that was missed. Sync now runs it at once. The app also checks every hour that its Zettle notifications are still switched on.
- First run. You choose which side’s counts are right today, Zettle or Wix. Nothing is written before you choose.
- One inventory. The app uses the stock of Zettle’s default store inventory, the stock the Zettle Go app sells from.
- Activity log. Every change the app makes is listed with the time, the item and the reason.
Getting started
- In the Zettle back office, give each product you want to sell online a SKU, and switch on stock tracking for it. Use the same SKU on the matching Wix product or variant.
- Install Inventory Sync for Zettle when it is on the Wix App Market, and open Apps > Inventory Sync for Zettle in your Wix dashboard.
- Click Connect Zettle, sign in to Zettle and allow access to your products and inventory.
- Choose which side’s counts are right today: Zettle or Wix. Nothing is changed before you choose.
- Products with the same SKU in Zettle and Wix are linked automatically. The starting count is copied once from the side you chose (products you link by hand whose tracking was off start from the Wix count); from then on, changes on either side reach the other side.
- Link any other products by hand under Not linked in Wix or Not linked in Zettle, or import and export them (Pro).
What each plan includes
- Free: sync up to 25 items (variants), both directions, with the 15-minute safety check and the activity log.
- Pro: sync all your items (up to 10,000 variants), copy prices from Zettle to Wix or from Wix to Zettle, import Zettle products into Wix, and create Wix products in Zettle. $14.99 a month, or $12.49 a month billed yearly. Starts with a 14-day free trial. Plans are billed by Wix.
Things to know
- SKUs are matched ignoring case and extra spaces. A SKU used more than once on one side is never linked automatically; it is listed under Duplicate SKUs.
- Stock tracking is a setting per product in Zettle. Products with tracking off are listed with a note. If you link one by hand, the app switches stock tracking on for that product in Zettle, and the dashboard tells you before you confirm. That link starts from the Wix count, because Zettle kept no count for the product.
- Counts are whole units. Zettle allows decimals; a fractional Zettle count is rounded down for Wix.
- A Zettle product has up to 99 variants. Wix Stores catalog versions 1 and 3 are both supported; importing Zettle products needs the current catalog (version 3), which all new stores use, and creating products in Zettle works with both.
- Copying prices, importing products and creating products in Zettle only work when your Zettle account and your Wix store use the same currency. Zettle products without a fixed price are left out of price sync.
- The app reads and changes only products, prices and stock. It never sees payments, receipts, customers or card data.
FAQ
Does Zettle integrate with Wix? Zettle’s own integrations list Shopify, WooCommerce, BigCommerce and Adobe Commerce, not Wix. Wix has had an importer that copies iZettle products once, without keeping stock in step (see Zettle and Wix sync options compared). Inventory Sync for Zettle runs inside your Wix dashboard and keeps stock in step after the first copy.
Is Zettle now called PayPal Point of Sale? PayPal has announced that Zettle is being renamed PayPal Point of Sale, with the products themselves unchanged. This app works with the same Zettle account either way. We use the name Zettle because that is the name in Zettle’s developer tools today.
Do I need a paid Zettle plan? No. A free Zettle account is enough, and the app needs no Zettle add-on.
Which comes first, Zettle or Wix? You choose when you connect. The starting count is copied once from that side; after that neither side wins, and every change is passed on to the other side.
What happens if a customer buys online while I sell the same item with Zettle? Both sales are taken off. The Wix order is written to Zettle as a movement and the Zettle sale lowers the Wix stock. The activity log lists every change.
Which countries does it support? The markets where Zettle’s API is available: the United Kingdom, Sweden, Norway, Denmark, Finland, Germany, the Netherlands, France, Spain, Italy and Mexico. Zettle’s API is not available to merchants in the United States, so the app cannot work for them there. The app does not support Brazil.
What if Zettle or Wix is down for a while? Changes are retried, and the 15-minute safety check copies anything that was missed once both are reachable.
Can I sync several Zettle inventories or locations? No. The app uses the default store inventory of your Zettle account.
Does it copy orders into Zettle as sales? No. It syncs stock, and with Pro, prices and products. Online orders stay in Wix, and payments stay with Wix.
How do I stop syncing? Open Settings and click Disconnect Zettle, or remove the app. Nothing is deleted in Zettle or Wix. Disconnecting deletes the site’s Zettle access at once; the app’s connection to your Zettle account ends too, unless another of your Wix sites still uses it. Removing the app deletes everything stored for your site after 30 days.
How do I get help? Email support@kayabyte.dev. We answer within one business day, Monday to Friday, Central European Time.