How to offer delivery time slots on Wix Stores

By Kayabyte

Short answer: Wix Stores lets you set up local delivery areas and rates, but at checkout the customer can’t pick a delivery window, and nothing stops twenty orders landing on the same Saturday morning. To offer real delivery slots you either ask for a preferred time in a note and confirm it by hand, create one delivery rate per window, or add a time-slot app that shows windows at checkout and closes each one when it’s full. This guide covers all three and what to decide before you switch slots on.

What Wix Stores does on its own

In your shipping settings you can add Local delivery with delivery areas (by postcode or distance), a price per area and a short description, such as “Delivered within 2 days”. That covers where and how much. It doesn’t cover when: the checkout has no calendar of delivery windows and no limit on how many orders one window takes. Wix Restaurants has its own ordering with scheduled times, but that’s for menus, not Wix Stores products.

Option 1: ask for a time in a note

Add a line to your delivery description (“Tell us your preferred delivery time in the note”) and read the buyer’s note on each order.

Good for: a few deliveries a week.
Problems: customers forget, write “afternoon” or ask for a time you’re already full. You confirm every order by hand, and there’s no limit per window.

Option 2: one delivery rate per window

Create several local delivery rates with names like “Saturday 9-12” and “Saturday 13-17”. The customer picks one at checkout and its name appears on the order.

Good for: a fixed weekly delivery run, such as a farm box on Thursdays.
Problems: the rates don’t know the date, so “Saturday 9-12” means every Saturday and you have to rename them each week. A window never fills up: you can’t cap it at 15 orders. And a long list of rates clutters the checkout.

Option 3: a time-slot app at checkout

A time-slot app adds a picker to the checkout that shows days and windows, hides the ones that are past or full, and saves the chosen time on the order. When you compare apps, check:

Capacity per window, counted in orders or in items (ten bouquets is a different morning from ten cards).
Lead time, so nobody books a delivery for 30 minutes from now.
A cut-off, such as “orders after 18:00 can’t choose tomorrow”.
Blackout dates for holidays and days off.
Pickup and delivery together, if you offer both, with their own hours.
Where the time shows: on the order, in the confirmation email and on a list you can work from.
What happens if the app is down: the checkout should still take the order.

Before you switch on delivery slots

Window length: two to four hours is common for local delivery. Shorter windows look better but are harder to keep.
Capacity: count how many stops one run can really make, then set the limit a little lower.
Delivery area: keep the area small enough that every address can be reached inside one window.
Prep time: if items are made to order, the lead time has to cover baking or arranging, not only driving.
Busy days: for Valentine’s Day, Mother’s Day or Christmas, set lower limits, or add extra windows, before orders open.

Where Pickup & Delivery Time Slots fits

Pickup & Delivery Time Slots is our app, so read this part with that in mind. It adds a time picker to the Wix Stores checkout. The Free plan offers pickup times. Pro adds delivery time slots, plus lead time, a cut-off for tomorrow’s slots, blackout dates, limits counted in items and a printable prep list grouped by time. Full windows show as Full. The chosen time is saved on the order and in the buyer note, so it also appears in the confirmation email. Wix doesn’t let apps read Local delivery rates, so on Pro you add each delivery rate by its name, or pick it once at your own checkout, and tick the rates that should ask for a time. Pro is $7.99 a month, or $5.99 a month billed yearly, with a 14-day free trial.

FAQ

Can Wix Stores customers choose a delivery date and time? Not with Wix Stores alone. Local delivery sets areas and prices, not times. You need a note, one rate per window or a time-slot app.

Can I limit how many deliveries I take per time slot? Not with delivery rates or notes. A time-slot app with a capacity per window can, and shows a full window as unavailable.

Can I offer pickup and delivery times in the same checkout? Yes, with an app that handles both. The picker then shows the right times for the option the customer chose.

Will the delivery time show in the order confirmation email? It depends on the app. Apps that write the time into the order (for example the buyer note) make it show up in the email and on the printed order.

More: How to let customers choose a pickup time in Wix Stores, Pickup orders: a ready-time note, same-day cut-offs and prep time, Cake and custom orders: asking for 14 days’ notice.