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Apple Support Community is closing: where to get Mac help now

By Kayabyte · Last updated 12 November 2026

Short answer: Apple’s community forum at discussions.apple.com no longer accepts new posts and will close permanently on 20 November 2026. Apple points people to the Apple Support site. To ask a question and get answers from other users, use Ask Different, the MacRumors forums or Reddit’s r/applehelp. If a thread there helped you, save a copy before 20 November.

What Apple announced

The banner on every community thread says the forum will permanently close on 20 November 2026, that it no longer accepts new posts, and that it stays readable until then. Apple sends you to its official support site instead.

Where to ask instead

How to get a good answer anywhere

  1. Say which Mac and which macOS version you have (Apple menu, About This Mac).
  2. Copy the exact error message, word for word.
  3. Say what you already tried, and whether you have a Time Machine or iPhone backup.
  4. If data is missing, say so in the first line and don’t try fixes that write to the disk until someone has answered. Every new file can overwrite what you want back.

Save the threads you rely on

The old threads disappear on 20 November. To keep one:

  1. Open the thread in Safari and choose File, Export as PDF.
  2. Or paste its address into the Internet Archive’s Save Page Now so a public copy stays online.

Common questions people asked there

Lost notes and broken Photos libraries were among the most asked Mac questions on the forum. Our guides cover them step by step, free methods first:

By Kayabyte. Questions or corrections: support@kayabyte.dev.